Don’t hesitate to use virtual care to complement in-person visits in order to meet the needs of residents in long-term care during the COVID-19 pandemic.

To reduce the potential of serious outbreaks in long-term care during COVID-19, physicians are encouraged to practice virtual medicine, where appropriate. To be effective, physicians and senior leadership, must strive for excellent communications and timely access to physicians. Studies have shown that the use of telemedicine in caring for nursing home residents can facilitate better patient care and overall cost savings through reducing unnecessary hospital transfers to the emergency department and subsequent hospitalizations.

If the home needs to be physically attended to, physicians are encouraged to do targeted on-site visits and consider charting remotely. Telemedicine in long-term care can contribute to the delivery of high-quality medical care reducing avoidable hospitalizations. Utilizing virtual care where appropriate can ensure protection of health care workers while still maintaining effective communication with staff and residents’ families. Appropriate systems level optimization can be created so that physicians can effectively advocate for older residents who are especially vulnerable to contracting COVID-19. The pandemic has further illustrated the need to provide timely access to care to assess acute change in status including respiratory complaints and hypoactive delirium.
For more information:

Collins R, Charles J, Moser A, Birmingham B, Grill A, Gottesman M. Improving medical services in Canadian long term care homes. Canadian Family Physician.  2020 Oct 7.

Dosa D, Jump RL, LaPlante K, Gravenstein S. Long-term care facilities and the coronavirus epidemic: Practical guidelines for a population at highest risk. Journal of the American Medical Directors Association. 2020 May 1;21(5):569-71. PMID: 32179000.

Grabowski DC, O’Malley AJ. Use of telemedicine can reduce hospitalizations of nursing home residents and generate savings for medicare. Health Affairs. 2014 Feb 1;33(2):244-50. PMID: 24493767.

Grant KL, Lee DD, Cheng I, Baker GR. Reducing preventable patient transfers from long-term care facilities to emergency departments: a scoping review. Canadian Journal of Emergency Medicine. 2020 Nov;22(6):844-56. PMID: 32741417.

Gillespie SM, Handler SM, Bardakh A. Innovation Through Regulation: COVID-19 and the Evolving Utility of Telemedicine. Journal of the American Medical Directors Association. 2020 Aug 1;21(8):1007-9. PMID: 32736843.

Gillespie SM, Moser AL, Gokula M, Edmondson T, Rees J, Nelson D, Handler SM. Standards for the use of telemedicine for evaluation and management of resident change of condition in the nursing home. Journal of the American Medical Directors Association. 2019 Feb 1;20(2):115-22. PMID: 30691620.

Heyworth L, Kirsh S, Zulman D, Ferguson JM, Kizer KW. Expanding access through virtual care: The VA’s early experience with Covid-19. NEJM Catalyst Innovations in Care Delivery. 2020 Jul 1;1(4).

Jnr BA. Use of telemedicine and virtual care for remote treatment in response to COVID-19 pandemic. Journal of Medical Systems. 2020 Jul;44(7):1-9. PMID: 32542571.

Landi F, Barillaro C, Bellieni A, Brandi V, Carfì A, Cipriani C, D’Angelo E, Falsiroli C, Fusco D. The geriatrician: the frontline specialist in the treatment of COVID-19 patients. Journal of the American Medical Directors Association. 2020 Apr 23. PMID: 32674823.

Low JA, Toh HJ, Tan LL, Chia JW, Soek AT. The Nuts and Bolts of Utilizing Telemedicine in Nursing Homes–The GeriCare@ North Experience. Journal of the American Medical Directors Association. 2020 Aug 1;21(8):1073-8. PMID: 32576435.

Public Health Association of Canada. Interim guidance: Care of residents in long term care homes during the COVID-19 pandemic – Canada [Internet]. 2020 [cited 17 August 2020].